Returns & Refunds
RETURNS & EXCHANGES
If you are unsatisfied with your order we’re happy to set you up with a return within 30 days of your purchase date. The item must be unworn, unwashed, undamaged, and in its original packaging. If these conditions are not met a refund will not be issued.
The customer is responsible for shipping the item back and will incur the shipping cost.
We do not accept returns on any items labeled final sale on its product page.
- If you are having any difficulty with your return or would like to return an order, please contact our customer service team via email Support@Meetthelobsters.com
- In order for our team to assist you as quickly as possible please include the following information in the email
- Your order number
- Name on the order
- Email associated with the order
The customer is responsible for shipping the order back in its original shipping and will incur the shipping cost. Please reach out to our customer service team for the return address and instructions.
If after ordering, you are looking to exchange your item for something of equal or lesser value please feel free to contact our customer service team for assistance with a return.